I don’t buy footwear new that often, and when I do I am certain that the pair I’m about to buy are the absolute pair I want to end up with. This is quite a mental process, and I ended up deciding to throw down $180 for Aldo’s Cassetty boots.
They are over the knee, flat, and have a delightful wee tassel on the zipper pull – I was in boot love.
After two unsuccessful visits to downtown Aldo locations (Robson and Pacific Center), I was told that they had a size 10 Cassetty at the Granville location.
I ran [and dragged my poor friends with me] to the location, and was presented with the boots which were glorious, but surprisingly snug. I was assured that this was a temporary fit and likely due to me running around all day. I was advised to wear some very thin socks for the first little while as the leather stretched, and decided to purchase the boots.
At my friend’s apartment, I put them on for an extended test walk and I was startled to realize just how compact they actually were. After a friend of mine who purchased the same boots shared that she measured the foot bed and it was indeed a whole size smaller than stated on the boot, it all made sense.
I checked Aldo’s website to see if there was a warning of sizing running small – nothing was there.
I also double checked an international shoe size conversion chart, and confirmed that a European size 41 is a 10. The Cassetty boots have a labeled size of 40, yet they were being sold as a 10, not a 9.
I have to wonder what the hell Aldo was thinking when they decided to market their North American boots a size under what they actually are. This is completely false advertising, and the company does not appear to let their employees know that their sizing is not typical.
This was a completely negative customer experience for me with Aldo, and I am left completely disappointed since there is no size up in these boots.
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